In a context of digital transformation and the development of hybrid work, mobile intranets are becoming essential for businesses. This internal communication tool allows all employees to connect with each other and with their organization.
In practical terms, an intranet mobile application is a secure portal reserved for a company's employees. This platform centralizes the information, tools, and communication channels that teams need to work efficiently and pleasantly.
Accessible from a phone or tablet , the mobile intranet application bridges the digital divide between headquarters employees, remote workers, frontline workers, and employees on the move. All have access to internal information and resources.
The result is an improved employee experience and team responsiveness, leading to greater employee engagement and increased individual and collective productivity . These benefits are attracting a growing number of executives and HR managers. So, why not you?
In this article, Jint provides an overview of the ins and outs of mobile enterprise intranets to help you better understand this technology, its benefits for your organization, its use cases, and its deployment. Happy reading!
What is a mobile intranet? Definition.
A mobile intranet is a mobile-first version of the corporate intranet , designed to be used primarily from a smartphone or tablet , in order to give all employees simple and secure access to:
- internal information (news, HR, procedures),
- useful resources and documents,
- professional tools,
- Internal exchanges and communications,
The definition of a mobile intranet needs clarification. This technology must be distinguished from both a traditional intranet and an extranet.
Intranet vs extranet: what are the differences?
An intranet is a unified and versatile IT portal that centralizes the information and applications that employees need to work alone or in teams and move around the company smoothly.
This digital workspace (ENT) is private. It is reserved for the employees of an organization. This distinguishes it from an extranet, which is a network that can be open to partners, service providers, suppliers, and clients.
Both intranets and extranets guarantee secure access to data , as only authorized users can connect. They are also both types of solutions accessible remotely via the internet.
However, an extranet is primarily used to share large files, interact with external contacts, and manage projects and processes involving external stakeholders.
In concrete terms:
- Employees can use their company's intranet to discuss as a team, co-edit documents, store files, or carry out administrative procedures (such as requesting leave).
- Employees can use the extranet to send large video files to a service provider, track the progress of a project with freelancers, or have a client sign a contract securely.
Mobile intranet vs. traditional intranet: what are the differences?
A mobile corporate intranet differs from a traditional intranet in several ways:
- Accessibility . As its name suggests, a mobile intranet solution is accessible from a mobile device by downloading an application, whereas a computer is required to connect to a traditional intranet .
- User experience . Unlike a traditional intranet, a mobile intranet platform is designed to display and allow for smooth navigation on tablets and smartphones. It is mobile-responsive, meaning it has a mobile-first UX .
- Engagement . A mobile Digital Workplace is aligned with employees' new digital habits. When information concerns them, they receive a notification directly in their pocket. They can access and react to it with a tap.
Use cases . Mobile intranets are often an extension, for phones and tablets, of traditional intranets. They allow access to key content without a computer, or even without a professional email address. They are well-suited to the needs of field workers or those on the go.
Why adopt a mobile intranet in business?
Implementing a mobile intranet platform in your company is a strategic choice .
This solution, which helps transform your intranet into a true Digital Workplace , offers significant benefits :
Improve internal communication and cohesion
A mobile intranet solution simplifies the management of internal communication. You can target the distribution of information. Your different audiences receive a notification and never miss a publication.
With a mobile intranet application, field employees are just as well-informed as office workers. The digital divide that can exist between internal populations is eliminated.
Silos are eliminated. Thanks to instant messaging or the company social network integrated into the mobile intranet, employees can exchange information and build relationships, even if they are geographically distant.
To further strengthen internal cohesion, HR can create and manage employee communities. A group accessible via the mobile intranet can thus bring employees together around a shared interest such as sports.
Enhanced security and better data protection
The mobile intranet application is an easy-to-use communication and collaboration tool for your teams. On-site, in-store, on the go, or in the office, all their tools are at their fingertips.
This intuitive interface promotes user adoption and prevents Shadow IT . Employees no longer rely on insecure software that escapes your control. Your confidential data is therefore better protected.
Deploying a modern intranet with a mobile version also allows you to provide your employees with a reliable source of information . This strengthens their confidence and productivity, and reduces the risk of errors.
Engaging employees, even remotely
Employees who benefit from a mobile Modern Workplace can interact with their colleagues and managers, whether they are in the field or working remotely. This fosters their engagement.
Thanks to their mobile intranet application, employees can also publish content on the company's social network (CSE) or react to posts from their peers spontaneously.
Their personalized dashboard , responsive on smartphones and tablets, also allows them to receive targeted information and access a tailored news feed.
They can comment on, like, and share these posts selected for them. A simple click is all it takes for them to share a post on their own social networks, such as their LinkedIn account.
Finally, with a 100% customizable mobile intranet solution, such as Jint Teams & Web or Jint Mobile App , employees have a digital ecosystem in their pocket that reflects their employer's branding.
Whether working remotely or on-site, employees absorb organizational values and company culture, strengthening their sense of belonging and commitment to the team.
Gain in productivity and responsiveness
The mobile intranet increases employee productivity. Whether they work at headquarters, remotely, on the go, or in the field, they can find the software, contact, or information they need in the blink of an eye.
The integration of collaborative tools , communication channels, and business tools allows them to save valuable time. They navigate from one to another seamlessly, smoothly, and quickly.
The targeted notifications they receive directly on their mobile phones also help them save time. They aren't overwhelmed with information and know that these messages are meant for them. This improves their responsiveness.
Thanks to real-time co-editing (reports, presentations, spreadsheets, etc.) and integrated instant communication applications (chat, video conferencing), teams are more productive and responsive.
Modern intranets also allow for the organization of communication , the sharing of calendars, and the pooling of to-do lists and progress indicators. This further enhances the efficiency of teamwork.
Artificial intelligence (AI) features also boost productivity. Intelligent search, for example, allows users to instantly obtain a contextual and personalized answer to a question.
AI assistants integrated into the Digital Workplace relieve employees of their repetitive tasks, help them to accomplish their high value missions more quickly, and improve their digital experience.
Use case for a mobile intranet in a company
There are many use cases for mobile intranets in businesses. Here are a few examples:
Using the mobile intranet for HR communication
A mobile intranet application like Jint Mobile App or Jint Teams allows you to create a digital HR communication portal that is easily usable by all your employees.
Thanks to the integration of HR tools, employees can access their HR procedures and documents with a "tap" : payslip, RTT balance, leave request form, expense report reimbursement process, organizational chart, company directory, etc.
With the internal communications targeting feature , HR can also publish engaging content tailored to each audience: new recruits, store employees, etc.
Each employee thus receives news, events, surveys, satisfaction questionnaires or job offers that concern them directly on their mobile phone or tablet.
Use of the mobile HR intranet for employee onboarding
The mobile intranet customization options allow HR to offer new recruits a tailored dashboard, bringing together the contacts, information, tools, procedures, training, and documents they need to integrate successfully.
This personal dashboard streamlines the employee journey from the moment they join the organization. It helps them navigate the system, complete HR-related tasks, develop their skills, and build relationships with colleagues. All of which helps them stay with the company.
Use of the mobile intranet for document management
An intranet solution like Jint Web and Teams is ideal for setting up a mobile document management and knowledge management system that centralizes the company's knowledge and resources.
Integrating enterprise document storage and sharing software such as SharePoint allows employees to send files to each other, modify them, and access their updated version at any time, securely, directly from their smartphone.
Thanks to advanced search , users can also instantly find the resources they need to work, train, or carry out HR procedures.
The mobile interface can also be customized to highlight a selection of documents tailored to individual needs.
For example, a project team member's dashboard can contain shortcuts to their shared calendar, meeting notes, and tracking board.
Use of the intranet application for Employee Advocacy
The mobile intranet is a lever for disseminating employer branding and attracting talent. It facilitates the deployment of effective employee advocacy programs .
A solution such as Jint Mobile App or Jint Teams allows employees to quickly view content posted by their company on social networks (via a "LinkedIn News" module for example).
Employees simply click "share" to repost their organization's content on their own social media. This simple process increases the visibility and credibility of the posts.
How to choose a mobile intranet solution for your business?
There are many mobile intranet solutions on the market. However, the best mobile intranet applications have very specific characteristics:
Ease of adoption (mobile-first UX)
A good mobile intranet solution for businesses is first and foremost a platform designed for use on a phone or tablet, i.e., mobile-first UX.
A good user experience (UX) on mobile devices is essential to encourage employee adoption. An engaging and functional interface is key to making your investment profitable.
In practical terms, your mobile intranet must offer smooth navigation and interactions (a single column, larger buttons, a collapsed menu, etc.). It must also display content quickly and legibly.
Intranet security and access control
A secure intranet is essential to prevent Shadow IT and protect your organization's sensitive information from data leaks and cyber threats.
Your mobile intranet solution must allow you to store your data securely. With Jint, for example, your data remains hosted on Microsoft servers and subject to the publisher's security policies , guaranteeing you maximum security.
Your mobile intranet application must also include a robust login and access control system . This allows you to ensure that only authorized users connect to the platform.
Jint mobile intranet solutions naturally meet these specifications.
Integrations with your collaborative, HR and business tools
A good mobile collaborative intranet is a portal perfectly integrated with your various collaborative tools , communication channels, human resources management tools and business tools.
Seamless integration with the rest of your digital ecosystem is key to ensuring smooth navigation for employees, improving their digital experience and boosting their productivity .
Jint Teams and Jint Mobile Apps solutions integrate, for example, with your Microsoft 365 work environment . Employees can thus access their usual tools from their mobile, seamlessly and securely.
Customization for the company, the team, and the employee
When choosing your mobile collaboration and internal communication application, consider its level of customization. To reflect your employer brand and be adopted by employees, the solution must adapt to your specific needs.
A solution such as Jint Teams or Jint Mobile App offers several levels of customization:
- Your organization can customize its mobile intranet with its visual identity (logo, colours, font, etc.) and add the features of its choice using ready-to-use modules;
- Your teams and employees can customize the content , access, and dashboards displayed on their mobile intranet portal to precisely meet their needs.
Analytics and management
Finally, a high-performing mobile intranet application is a solution that allows you to easily collect, analyze, and utilize different types of data in order to make informed decisions.
Jint Teams and Jint Mobile App solutions allow you, for example, to track the adoption of your intranet and the engagement of your employees directly through clear and actionable indicators.
This will allow you to continuously improve your mobile intranet platform and internal communication strategy to optimize employee experience, strengthen their involvement, increase their productivity and build loyalty.
Key takeaway: Mobile intranet, a strategic lever for the company.
- Mobile intranets are a cornerstone of organizations' digital transformation . This internal collaboration and communication platform, accessible on smartphones and tablets, empowers employees, including frontline workers, to perform their jobs effectively and thrive within the company.
- The advantages of a mobile intranet for field and office employees are numerous: enhanced employee experience, engagement and IT security; improved productivity and cohesion; and the attraction, loyalty and retention of talent.
- To benefit from these various advantages, it is essential to choose a high-performing mobile intranet application one that is mobile-first, secure, integrated with your digital ecosystem, customizable, and offers data analytics capabilities. Jint Teams and Jint Mobile perfectly meet these requirements.
>>Click here for a demonstration of our mobile intranet solutions.
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