In a context of digital transformation and the development of hybrid work, the mobile intranet is becoming essential for companies. This internal communication tool makes it possible to connect all employees with one another and with their organization.
Concretely, a mobile intranet application is a secure portal reserved for a company’s employees. This platform centralizes the information, tools, and communication channels that teams need to work efficiently and enjoyably.
Accessible from a smartphone or tablet, the mobile intranet application eliminates the digital divide between headquarters employees, remote workers, frontline workers, and employees on the move for professional purposes. Everyone has access to internal information and resources.
The result is an improvement in the employee experience and team responsiveness, leading to better employee engagement and increased individual and collective productivity. These benefits are attracting a growing number of executives and HR leaders. So why not you?
In this article, Jint reviews the key aspects of the mobile corporate intranet to help you better understand this technology, its advantages for your organization, its use cases, and its deployment. Enjoy your reading!
What is a mobile intranet? Definition.
A mobile intranet is a mobile-first version of the corporate intranet, designed to be used primarily from a smartphone or tablet, in order to provide all employees with simple and secure access to:
- internal information (news, HR, procedures),
- useful resources and documents,
- business tools,
- internal exchanges and communications.
The definition of the mobile intranet deserves further clarification. This technology should be distinguished from the traditional intranet, but also from the extranet.
Intranet vs. Extranet: What Are the Differences?
An intranet is a unified and versatile digital portal that centralizes the information and applications employees need to work individually or as a team and to grow smoothly within the company.
This digital workspace is private. It is reserved for an organization’s employees. This is what differentiates it from an extranet, which is a network that can be open to partners, service providers, suppliers, and customers.
Both the intranet and the extranet provide secure access to data, as only authorized users can connect to them. They are also two types of solutions that can be accessed remotely via the internet.
However, an extranet is primarily used to share large files, interact with external contacts, and manage projects and processes involving external stakeholders.
In practical terms:
Employees can use their company’s intranet to communicate as a team, co-edit documents, store files, or carry out administrative procedures (such as submitting leave requests, for example).
Employees can use the extranet to send large video files to a service provider, track the progress of a project with freelancers, or securely sign a contract with a client.
Mobile intranet vs. traditional intranet: what are the differences?
The corporate mobile intranet differs from the traditional intranet in several ways:‍
Accessibility. As its name suggests, a mobile intranet solution can be accessed from a mobile device by downloading an application, whereas a traditional intranet typically requires using a computer to log in.
User experience. Unlike a traditional intranet, the design of a mobile intranet platform is optimized for display and smooth navigation on tablets and smartphones. It is responsive on mobile devices, meaning it follows a mobile-first UX approach.
Engagement. A mobile digital workplace aligns with employees’ new digital habits. When information is relevant to them, they receive a notification directly in their pocket. They can view it and react to it with a simple tap.
Use cases. The mobile intranet is often an extension of the traditional intranet in a smartphone and tablet version. It allows access to key content without a computer, and sometimes even without a professional email address. It adapts to the needs of frontline workers or employees on the move.
Why adopt a mobile intranet in your company?
Implementing a mobile intranet platform within your company is a strategic choice. This solution, which helps transform your intranet into a true Digital Workplace, offers significant benefits:
Improve internal communication and team cohesion
A mobile intranet solution makes it easier to manage internal communication. You can target the distribution of information. Your different audiences receive notifications and never miss a publication.
With a mobile intranet application, frontline employees are just as well informed as office workers. The digital gap that may exist between internal populations is eliminated. Silos are removed.
Thanks to instant messaging or the enterprise social network integrated into the mobile intranet, employees can communicate and build connections, even when they are geographically distant.
To further strengthen internal cohesion, HR teams can create and animate employee communities. A group accessible via the mobile intranet can bring employees together around a shared interest, such as sports.
Enhanced security and better data protection
The mobile intranet application is a simple-to-use communication and collaboration tool for your teams. On-site, in stores, on the move, or in the office, all their tools are within reach.
This intuitive use encourages user adoption and helps prevent shadow IT. Employees no longer rely on unsecured software that escapes your control. As a result, your confidential data is better protected.
Deploying a modern intranet available in a mobile version also allows you to provide your employees with a reliable source of information. This strengthens their trust and productivity, and reduces the risk of errors.
Engaging employees, even remotely
Employees who benefit from a mobile Modern Workplace can interact with their colleagues and management, even when they are in the field or working remotely. This fosters engagement.
Thanks to their mobile intranet application, employees can also publish content on the company’s enterprise social network (ESN) or react spontaneously to their peers’ posts.
Their personalized dashboard, responsive on smartphones and tablets, also allows them to receive targeted information and access a customized news feed.
They can comment on, like, and reshare these posts selected for them. With a simple click, they can share a publication on their own social networks, such as their LinkedIn account, for example.
Finally, with a fully customizable mobile intranet solution such as Jint Teams & Web or Jint Mobile App, employees carry in their pocket a digital ecosystem in their employer’s branding. Whether remote or on-site, employees immerse themselves in organizational values and company culture. This helps strengthen their sense of belonging and their commitment to the collective.
Boost productivity and responsiveness
The mobile intranet increases employee productivity. Whether they work at headquarters, remotely, on the move, or in the field, they can find the software, contact, or information they need at a glance.
The integration of collaborative tools, communication channels, and business applications allows them to save valuable time. They move seamlessly from one tool to another, smoothly and quickly.
The targeted notifications they receive directly on their mobile devices also help them save time. They are not overwhelmed with information and know that these alerts are relevant to them. This improves their responsiveness.
Thanks to real-time co-editing (reports, presentations, spreadsheets, etc.) and integrated instant communication applications (chat, video conferencing), teams become more productive and responsive.
The modern intranet also makes it possible to organize exchanges, share a calendar, or collaborate on a task list and progress tracker. This further increases the efficiency of teamwork.
Artificial intelligence (AI) features also support productivity. Intelligent search, for example, makes it possible to instantly obtain a contextual and personalized answer to a question.
AI assistants integrated into the Digital Workplace relieve employees of repetitive tasks, help them complete high-value missions more quickly, and improve their digital experience.
Use cases of a mobile intranet in the workplace
There are many applications for a mobile intranet within a company. Here are a few examples:
Using a mobile intranet for HR communication
A mobile intranet application such as Jint Mobile App or Jint Teams allows you to easily create a digital HR communication portal accessible to all your employees.
Thanks to the integration of HR tools, employees can access their HR procedures and documents with a single tap: payslips, time-off balances, leave request forms, expense reimbursement processes, organizational charts, company directories, and more.
With the internal communication targeting feature, HR teams can also publish engaging content tailored to each audience, such as new hires, in-store employees, and others.
Each employee therefore receives news, events, surveys, satisfaction questionnaires, and job offers directly relevant to them on their smartphone or tablet.
Using a mobile HR intranet for employee onboarding
The customization options of the mobile intranet allow HR teams to offer new hires a personalized dashboard that brings together the contacts, information, tools, procedures, training, and documents they need to integrate successfully.
This personal dashboard streamlines the employee journey from their very first day in the organization. It helps them find their way, complete HR processes, develop skills, and build relationships with colleagues, helping to retain them within the company.
Using a mobile intranet for document management
An intranet solution such as Jint Web and Teams is ideal for implementing a mobile document management and knowledge management system that centralizes the company’s knowledge and resources.
The integration of a corporate document storage and sharing tool such as SharePoint allows employees to send files to one another, edit them, and access their updated versions at any time, securely, directly from their smartphones.
Thanks to advanced search, users can also instantly find the resources they need to work, train, or complete HR processes.
The mobile interface can also be customized to highlight a selection of documents tailored to each user’s needs.
For example, the dashboard of project team members may include shortcuts to their shared calendar, meeting notes, and progress tracking board.
Using the intranet application for Employee Advocacy
The mobile intranet is a powerful lever for promoting employer branding and attracting talent. It makes it easier to deploy effective employee ambassador programs (Employee Advocacy).
A solution such as Jint Mobile App or Jint Teams allows employees to quickly view the content posted by their company on social networks (via a “LinkedIn Updates” module, for example).
Employees simply need to click “share” to repost their organization’s publications on their own social media channels, a simple action that increases the visibility and credibility of posts.
How to choose a mobile intranet solution for your company?
There are many mobile intranet solutions on the market. However, the best mobile intranet applications have specific characteristics:
Ease of adoption (mobile-first UX)
A good mobile intranet solution for businesses is above all a platform designed for use on smartphones or tablets, in other words, with a mobile-first UX approach.
A strong user experience (UX) on mobile devices is essential for employees to want to adopt it. An engaging and functional interface is the key to ensuring your investment pays off.
In practical terms, your mobile intranet should offer smooth navigation and interactions (single-column layout, larger buttons, collapsible menu, etc.). It should also display content quickly and clearly.
Intranet security and access control
A secure intranet is essential to prevent shadow IT and protect your organization’s sensitive information from data leaks and cyber threats.
Your mobile intranet solution must allow you to store your data securely. With Jint, for example, your data remains hosted on Microsoft servers and is subject to the publisher’s security policies, ensuring the highest level of protection.
Your mobile intranet application should also include a robust identity and access control system. This ensures that only authorized users can connect to the platform.
Jint mobile intranet solutions naturally meet these requirements.
Integrations with your collaborative, HR, and business tools
A good collaborative mobile intranet is a portal fully integrated with your various collaboration tools, communication channels, human resources systems, and business applications.
Seamless integration with the rest of your digital ecosystem is key to ensuring smooth navigation for employees, improving their digital experience, and boosting productivity.
Jint Teams and Jint Mobile App solutions, for example, integrate with your Microsoft 365 work environment. Employees can therefore access their usual tools from their mobile devices, frictionlessly and securely.
Customization for the company, the team, and the employee
When choosing your mobile internal communication and collaboration application, consider its level of customization. To reflect your employer brand and be adopted by employees, the solution must adapt to your needs.
A solution such as Jint Teams or Jint Mobile App offers several levels of customization:
- Your organization can customize its mobile intranet with its visual identity (logo, colors, fonts, etc.) and add the features of its choice through ready-to-use modules;
- Your teams and employees can personalize the content, access points, and dashboards displayed on their mobile intranet portal so that they precisely meet their needs.
Analytics and performance management
Finally, a high-performing mobile intranet application is a solution that allows you to easily collect, analyze, and leverage different types of data in order to make informed decisions.
Jint Teams and Jint Mobile App solutions, for example, allow you to track intranet adoption and employee engagement directly through clear and actionable indicators.
This makes it possible to continuously improve your mobile intranet platform and your internal communication strategy in order to optimize the employee experience, strengthen engagement, increase productivity, and retain talent.
Key takeaway: the mobile intranet, a strategic lever for businesses
- The mobile intranet is a cornerstone of digital transformation for organizations. This internal communication and collaboration platform, accessible on smartphones and tablets, enables employees — including frontline workers, to have the tools they need to do their jobs effectively and grow confidently within the company.
- The benefits of a mobile intranet for both frontline and office employees are numerous: strengthening employee experience, engagement, and IT security; improving productivity and cohesion; as well as attracting, retaining, and fostering talent loyalty.
- However, to fully benefit from these advantages, it is essential to choose a high-performing mobile intranet application, one that is mobile-first in terms of UX, secure, integrated into your digital ecosystem, customizable, and offering data analytics features.
- Jint Teams and Jint Mobile fully meet these requirements.
👉 Click here to request a demo of our mobile intranet solutions.
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