.webp)
Who decides, publishes and maintains each site of your multi-site intranet?
A multi-site intranet rarely fails for lack of rules. It fails because nobody is named to apply them, site by site, and because local publishing often rests on managers who are already stretched: only 22% of managers worldwide reported being engaged in 2025 (Gallup, 2026).
This white paper turns governance into written decisions: what is shared and what is local, which of four models fits your entities, who holds each of seven roles, and what the hub owner reviews every quarter.
What's inside:
- The diagnosis: why a governance that was never written leads to deserted portals and contradictory local spaces, with a three-question self-assessment.
- The shared-or-local matrix: eight content families, each with who publishes, who approves and where the content lives.
- Four governance models: centralized, federated, delegated and hybrid, compared on six criteria and illustrated by published customer cases.
- Hub, spokes and roles: the published Microsoft 365 limits that shape the architecture, seven roles on two levels and a RACI covering seven decisions.
- Local contributors: a one-page contributor charter, permissions aligned with each model and a twelve-month engagement plan with six touchpoints.
- Audiences and lifecycle: the difference between audience targeting and permissions, three questions to choose your Viva Connections experiences and the five stages of a local site's lifecycle.
- Measure and install: five native indicators per site with suggested alert thresholds, and a 30-point checklist to install governance.
Why download it:
A model to adapt, not a single recommendation. No model is presented as right by default: the choice depends on the measured contribution capacity of each entity.
Native Microsoft 365 building blocks. Hubs, site templates, audiences and lifecycle policies are described from Microsoft Learn documentation, with their published limits and dated license prerequisites.
Tools ready to use. The matrix, the RACI, the contributor charter and the 30-point checklist can be completed with the departments concerned, starting this quarter.
Published cases with opposite choices. The French League Against Cancer, Nhood, Bouygues and MFR illustrate different governance models, each within its published scope.
