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How do you compare intranet offers that all look alike in a demo?
Some vendor buying guides reduce the choice to "build" or "buy". None of them says where documents live or how to leave the contract. The satisfaction gap is real: in France, 51% of users are dissatisfied with intranets on SharePoint alone, against 41% on average (Arctus, 2025).
Access for non-desk employees is also declining: 29% of responding organizations in France open the intranet to them on mobile, down from 38% in 2023 (Arctus, 2025). This guide helps you compare offers on written evidence rather than on promises.
What's inside this guide:
- Four types of solutions, not two: the guide separates native Microsoft 365, SharePoint extensions, standalone platforms and custom builds by where documents live and how you leave.
- Most of the answers are already in-house: eight questions help you frame licenses, languages, governance and budget before you go to market.
- 40 questions that call for proof: six themes cover usage, content, technology, security, costs and the vendor, and each answer is scored from 0 to 2.
- Four types, twelve criteria: a matrix shows, for each type of solution, what is assured as standard, what varies by offer and what you need to add.
- The quote is never the cost: the guide explains what your Microsoft 365 licenses already cover, what comes on top and what low adoption costs.
- Verify before you sign: three written answers to obtain before the demo, ten warning signs and a four-step pilot prepare your decision.
- The 40-question grid and the five-year cost: these printable tools are filled in offer by offer and compared theme by theme.
Why download it:
The guide covers all four types of solutions. You compare native Microsoft 365, SharePoint extensions, standalone platforms and custom builds on the same basis.
Every question expects proof. A demonstration, a document or a contract clause counts, while a promise does not.
The cost is calculated over five years. The cost tool separates employees on E licenses, on F licenses and without a license, then divides the total by real active users.
The sources are dated and verifiable. The figures come mainly from the 2025 Arctus survey and from Microsoft Learn documentation accessed in September 2026.
